Job Description

About Responsive

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.

About the Role

Responsive is looking for a Quality Engineering (QE) Lead to drive end-to-end quality assurance and ensure the delivery of high-quality products. You will lead the QE team, implement automation strategies, and enhance testing processes while collaborating with cross-functional teams in an Agile environment.

What You’ll Be Doing?

• Team Leadership & Strategy: Lead, mentor, and manage the QE team, setting goals and ensuring alignment with business objectives.
• Test Planning & Execution: Define QE strategies, oversee test case design, manage test execution (functional, regression, non-functional, exploratory), and ensure risk-based coverage.
• Automation & Performance Testing: Develop and maintain automation frameworks for functional, API, and performance testing (Cypress, Karate, JMeter). Drive test automation integration in CI/CD pipelines.
• Defect Management & Process Improvement: Oversee defect tracking, conduct root cause analysis, and enhance testing processes using best practices.
• Collaboration & Agile Practices: Work closely with product, development, and DevOps teams to establish quality goals, optimize testing strategies, and participate in Agile ceremonies.

What We’re Looking For?

Education: 

• Bachelor’s degree in Computer Science, IT, or related field.

Experience: 

• 8-12 years of experience in software quality engineering, with 2-3 years of leadership experience.

Skills, Qualifications & Ability:

• Strong expertise in test automation, API testing, performance testing, and quality metrics.
• Proficiency in Cypress, Karate, JMeter, and API testing tools like Postman.
• Experience in Agile environments with CI/CD integration and cloud-based testing.
• Excellent communication, problem-solving, and stakeholder management skills.
• Working knowledge of SaaS products is a plus.