Job Description

“At Mimecast, we don't just offer a job; we present a thrilling opportunity to be at the forefront of shaping the future of cyber resilience. Your expertise, dedication, and passion will make an impactful difference, not just for our clients but for the cybersecurity landscape. We look forward to welcoming you to our dynamic team!”

What You'll Do
The Senior Salesforce Developer works in conjunction with Business Analysts and Solution Architects to build declarative solutions to meet business requirements. This role will be required to use Salesforce best practices to implement new features on the Salesforce platform and perform custom development. Salesforce developers may be called on to assist with activities like scoping and documentation when appropriate. Developers will also be responsible for maintaining platform health / optimization and triaging technical support escalations as necessary.

Key Responsibilities
Experienced Senior Salesforce resource to assist in Salesforce Sales and Service Cloud configuration, declarative development, Salesforce CPQ and system integrations.

• Work closely with Business Analysts to translate business requirements into solutions that best leverage the Salesforce platform and integrated apps.
• Configure, test, document and maintain out of the box and / or custom solutions, integrations, and data migration elements of a Salesforce platform.
• Participate in technical design sessions; collaborate with Solution Design Architects and develop technical solution documentation aligned with business requirements and objectives
• Follow standard development lifecycle activities within the SAFE Agile process
• Participate in technical reviews during projects to ensure appropriate design patterns are followed
• Provide level of effort estimates and work breakdown structures for assigned tasks
• Review, analyze impact and recommend new product and technical capabilities from Salesforce related to SFDC releases
• Triage and resolve production defects as assigned
• Mentor other developers within the Mimecast Salesforce Development team

What You'll Bring

• 6+ years of progressively responsible experience in a Salesforce development, technical analyst or administrator role, providing hands-on recommendations for process and systems improvement, while undertaking various configuration projects
• 4+ years of configuring and supporting the Salesforce product suite including Sales Cloud, Service Cloud, Community/Experience Cloud and various AppExchange solutions.
• Configuration and development experience using Flow, Process Builder, LWC and other and other declarative programmatic solutions on the Salesforce platform
• Ability to perform automated and manual testing as needed
• Experience with Salesforce CPQ (Steelbrick)
• SOQL Queries and Salesforce Data management
• Experience with full lifecycle development and familiarity with automated deployment concepts
• Excellent written and oral communications skills
• Active Salesforce certifications or ability to achieve relevant certifications upon hire
• Advocate of Salesforce best practices, design principles and development methodologies
• Ability to articulate process changes and improvements up and down the organization
• At ease in leveraging virtual resources to drive projects to on time completion
• Collaborative team player with excellent interpersonal skills able to work in a global team setting.

Desirable Skills

• Ability to write Apex, LWC or Aura
• Ability to work independently and think creatively
• Intellectual curiosity and a desire to be challenged
• Team player who is willing to support multiple business processes
• Experience configuring and supporting DocuSign CLM and Traction Complete within the Salesforce Platform
• Working knowledge of integration tools such as Dell-Boomi
• Familiarity with Marketing Integrations such as Marketo or Marketing Cloud
• Experience using deployment tools such as AutoRABIT, Copado, Gearset or similar
• Knowledge of GIT and VSCode
• Experience with Workbench and other Salesforce data query tools
• Salesforce.com Certification is preferred