Job Description

• India Remote

See yourself at Twilio

Join the team as our next Senior Full Stack Engineer on Twilio’s Segment product team.

Who We Are & Why We’re Hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About The Job

This position is needed to power the future of customer engagement. Twilio Engage combines Segment, SendGrid, and Twilio into a single product, enabling marketers to create omnichannel, hyper-personalized experiences at every step of the customer engagement lifecycle. We are looking for a Senior Fullstack Engineer to help build and maintain the next phase of the Twilio Engage product.

Responsibilities

In this role, you’ll:

• Build and maintain the services for the next phase of Twilio Engage.
• Work with a team of engineers through difficult architectural trade-offs.
• Collaborate on detailed design documents and action plans for features slated for development.
• Mentor engineers earlier in their careers on technical matters great and small.
• Support strategic technical initiatives that impact the entire engineering organization.
• Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
• Manage your work through the use of Github, Jira, and our build/deploy systems.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 5+ years experience writing production-grade code in a modern programming language (language agnostic)
• 3+ years of experience building products using frontend frameworks
• Experience crafting APIs, like you understand that a good API contract is a critical part of a good UI
• Experience with JavaScript, Node.js, TypeScript, React (or similar frameworks), and CSS
• Owned and operated services end-to-end, from requirements gathering and design to debugging and testing, to release management and operational monitoring
• An entrepreneurial approach, ready to assemble and lead cross-functional teams
• Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally
• Schedule: Ability to work non-standard, on-call rotation weekend and holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write and how it runs in production

Desired

• You have a strong understanding of UX patterns and are passionate about building intuitive UIs that customers will love.
• You love partnering with design to create impactful customer experiences and not just implementing designs that are tossed over the fence.
• You’ve had experience with at least one of GraphQL or REST.
• You've worked on high-scale web applications and understand the architecture patterns that make them successful (e.g., well-designed APIs, and efficient algorithms).
• A highly effective collaborator, you work well with your team and your partners in product and design towards common goals.