Job Description

Senior Support Engineer

Qualifications:

• At least 10 years work experience in Support Engineering 
• BA/BS degree in Computer Science or related technical field or equivalent practical experience.
• Strong understanding of IEEE 802.11/WiFi Protocols
• Experience developing software using C/C++
• Network management skills: In depth knowledge of OSI/TCP IP layers, strong understanding of LAN technologies like DNS, DHCP, Bridging, Switching, Routing
• Prior experience in Linux, Red Hat Linux, Fedora and Ubuntu based development and Networking. OpenWRT and RDK experience preferred but not required.
• Familiar with operation of management tools and network analyzers like Sniffer, Wireshark, tcpdump.
• Trend analysis to help deliver more efficient solutions to customer network 
• Good understanding of Cloud Architectures, virtualization and various enabling technologies from vendors.
• Basic Shell and Python scripting skill
• SaaS experience is a plus but not required.