Job Description

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About The Role

In this role, you will be joining the Product Management team reporting to a Director of Product Management in our Analytics pillar. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with a senior engineering team and experienced design partners. The Senior Product Manager role has a significant area of ownership within the product portfolio, and working with a feature crew of engineers and designers to identify, define, validate, and ship features. The Analytics pillar is responsible for the continued development of Highspot’s analytics platform, including our data visualizations, advanced reporting controls and experiences such as our scorecards and reports. Our mission within Analytics is to help organizations continuously improve and refine their go-to-market with data-powered insights. We accomplish this both through standalone innovation, and deep integration with the rest of the Highspot platform. Our ideal candidate is someone who enjoys collaborating with a broad range of stakeholders across the organization and is hungry to learn. To be effective in this role, this person not only understands analytics generally but the Highspot platform as a whole in order to successfully partner with other Feature Crews and disciplines for their reporting needs. This person will benefit from having a technical background, enabling them to be an efficient partner for the engineering team in a complex space.

Responsibilities

• You will work with customers and stakeholders to create a strategic roadmap, prioritize problems and define requirements, then manage the backlog through the product development process from discovery to general availability
• You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects
• You work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated
• You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
• You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts
• You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition

Required Qualifications

• This is a senior-level position. You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum / kanban environment
• You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there
• You are able to consider and balance the many different data points and opinions about your area of ownership
• You can communicate and articulate the strategy and roadmap to execs, team members and customers
• This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs
• You are able to comfortably handle many concurrent projects and todo’s, and instinctively re-prioritize often without needing guidance. Highspot is in a high growth stage and you will be comfortable with the level of ambiguity and workload that entails.
• You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to
• You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products
• You are a strong communicator and can lead teams through difficult decisions
• You have strong data skills in quantitative analytics and qualitative user research

Desired Qualifications

• You have experience building products in the analytics or business intelligence space
• You have working experience in SQL and GraphQL
• You have significant data aptitude and experience working with relational data schemas
• You have experience taking features from concept to delivery, leveraging multiple inputs such as user research, customer data and company initiatives
• You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business.
• You have a technical degree or equivalent work experience