Job Description

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

Harness is seeking a Staff Product Manager, Developer Experience to drive the definition, development and adoption of products under our Developer Experience pillar.

In this role, you will own technical, end-to-end product initiatives—from identifying user needs and defining requirements to working across several teams to ensure successful delivery. You’ll work closely with customers and engineering teams to guide product development, ensure technical feasibility and high-quality execution, and find innovative ways to efficiently solve complex developer experience challenges.

This is a high-impact, high-visibility individual contributor role that requires technical depth and effective cross-functional execution spanning Engineering, Sales, Marketing, UX, Research, Customer Success and Support.

About The Role

• Build product roadmap based on customers needs, business goals, market and technology trends
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
• Define detailed technical product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
• Collaborate closely with engineering to ensure technical feasibility and the timely delivery of high-quality features
• Collaborate with UX teams to deliver intuitive and delightful end-user experiences
• Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
• Collaborate with SRE, and release teams to plan, drive and execute product releases cycles.
• Collaborate with product marketing to support the creation of customer-driven messaging and content

About You

• Bachelors in Computer Science or a related field, or equivalent experience is required
• 5+ years of experience in product management with enterprise SaaS / Cloud companies
• 3+ years of experience managing technical products and delivering solutions that enhance developer experience and productivity.
• You can operate in a dynamic environment, and are able to adapt quickly
• You are technically strong and are able to understand architecture, engineering decisions, and can work closely with developers to ensure high-quality implementation.
• You are customer focused and passionate about solving real-world developer challenges
• Strong analytical skills and data-driven product decision-making mindset
• Strong communication skills, verbal and written
• Prior experience as a software developer and/or Startup experience is a big plus
• Experience with Internal Developer Portals or Cloud Development Environments is a big plus.

Work Location

• 3 days in a week at our Bangalore office