Minimum of 3 years prior experience of configuring and administrating servers, networks, workstations/laptops and associated software
Excellent problem-solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably and correctly
Must have working knowledge across all the IT disciplines including hardware, software, telephony, video teleconferencing, and connectivity.
Able to perform root cause analysis. Capable of proactively recommending effective courses of action, communicate resolution, policy and procedures to the various IT stakeholders, management, and end user population.
Must be able to explain diverse technical topics in easy-to-understand language with both technical and non-technical teams
Advanced proficiency with Microsoft Office (PowerPoint, Excel, Outlook)
Excellent communication and interpersonal skills.
Articulates thoughts and ideas clearly, concisely, and persuasively
Ability to work effectively within a fast paced, changing environment that is going through high growth
A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions
Strong results orientation with a proven track record of flawless execution and strong attention to detail
Demonstrated customer service orientation
Ability to install, maintain and troubleshoot network hardware, software, and peripherals