Job Description

Technical Partner Success Manager

Knowledge, Skills, and/or Abilities Required:

• Ability to manage large projects and processes independently with limited supervision
• Recognized expert in applicable work area
• Ability to situationally adapt and understand new technology/processes as per partner requirements
• Strong customer focus skills
• Knowledge of SQL and API architectures, security protocols, and integration security
• In depth knowledge of Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) products
• Bachelor’s degree in related field or equivalent work experience MBA
• 8+ years of relevant experience
• 5+ years in a Software as a Service (SaaS) industry experience