Job Description

Associate Manager, Full Stack Development

What you bring to the role:

• Degree in Computer Science, Engineering, or equivalent and a minimum of 8 years of dynamic experience in software development, preferably in a SaaS environment.

• Strong hands on Technical Full Stack development experience.

• Around 5 years proven experience building enterprise grade software and have seen some of the challenges presented working at a global scale.

• At least 2 year of experience in a role where you had direct managerial responsibility for software engineers on your team, or demonstrated leadership in a team-lead type role

• Strong coding skills in at least one programming language, and a desire to pick up more.

• Demonstrate understanding of software development by proposing alternative solutions as needed

• Proficiency working with APIs and building integrations between diverse systems to create cohesive and efficient solutions

• Strong background in scoping and estimating solutions to provide accurate and realistic project timelines

• Experience in providing solution recommendations based on comprehensive analysis of documented requirements

• Possesses a deep understanding of application integration, product packaging, positioning and, revenue analysis

• Solid understanding of AWS (or another cloud provider) products and services

• Great communication skills both written and verbal

• Experience with workforce management products such as forecasting, intraday scheduling, agent productivity tracking is a plus

• Experience working with APIs of platforms in the WFM ecosystem such as telephony & HRIS is a plus

• We write our code in TypeScript and run on Node.js while using Express as our web framework.

• We use various AWS services to run our workloads and store our data.

• Our data are stored on MySQL.