Customer Support, Billing

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Job Description

Customer Support, Billing

Skills You'll Need to Bring:

3+ years of experience in billing support preferably from SaaS background.
You are able to balance user expectations while understanding policies and compliance boundaries
You are able to collaborate effectively with peers and across teams that are located in multiple offices
You have the ability to handle difficult situations and feedback with grace and maturity
You have proven written and interpersonal skills that come with a customer-facing role, and you take an active interest in increasing customer happiness and deepening customer relationships
You are a self-motivated, proactive, and energetic team player
This position requires a 24/7 work schedule in rotational shifts
Good knowledge using tools like Stripe and Zendesk.

Skills

SaaS
Billing Systems
Customer Support
Stripe Billing
zendesk

Education

Master's Degree
Bachelor's Degree

Job Information

Job Posted Date

Feb 26, 2024

Experience

3-4 Years

Compensation (Annual in Lacs)

Best in the Industry

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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