Job Description

Enterprise Technical Support Engineer

What you’ll bring:

• 1+ years remote technical support, systems administration, and network administration background desirable
• Solid knowledge in TCP/IP and networking protocols
• Ability and desire to learn DNS, DHCP, and other product-related protocols and technology
• Excellent verbal and written communication skills
• Understanding of one or more operating systems (Microsoft/Linux) is desirable
• Working knowledge of L2, L3 devices
• Strong customer service skills
• Outstanding analytical and organizational ability
• Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment
• Bachelor’s degree or relevant experience is required