Job Description

hackajob is a matching platform partnering with Third Bridge helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, click on Apply to set up your free profile.

COMPANY DESCRIPTION

Third Bridge is a market-leading investment research firm. They provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: their superpower is the combination of human insights and unique investor-led content with a global expert network. They serve over 1,000 investment firms, offering clients 24/7 coverage through their team of 1,300+ employees located across nine offices.

JOB DESCRIPTION

Position Overview

As part of the Tech Operations team, this is a role that will see you positioned at the centre of network infrastructure operations in a growing global organisation.

You will install and maintain their infrastructure, provide first-class infrastructure support work with cross-functional teams to implement solutions according to business requirements.

You will report into the Infrastructure Manager, based in their Mumbai office.

Your responsibilities will include but not be limited to:

• Providing internal support for all of their on-prem and cloud-based infrastructure
• Proactively monitoring IT systems and taking preventative measures taken to reduce system downtime
• Adhering to all IT security policies and assistance in enforcing and monitoring of them
• Installation and maintenance of routers, switches and firewalls and other network devices
• Delivering the rollout of infrastructure projects
• Acting as an escalation point for other business functions, particularly Technology Success
• Providing knowledge transfer to other IT business functions after project rollouts
• Taking ownership of infrastructure issues through to resolution
• Liaising with external support providers
• Collaboration with other internal teams to implement solutions that match business requirements

QUALIFICATIONS

• 5 years of relevant experience
• Strong understanding of networking concepts (DHCP, DNS, VLANs, routing)
• Experience with Cisco
• Familiarity with ITIL concepts
• Experience with Google Workspace
• Knowledge of Windows Server
• Cisco CCNA certification is desirable
• Hold an undergraduate degree
• Excellent communication skills
• Ability to work in a team and independently
• Excellent problem solving skills