Job Description

Hello Network,

We at Movate Technologies looking for Salesforce Techno Functional Consultants at locations in Bangalore/Chennai/Hyderabad.

Position: Permanent

Role: Salesforce Techno-Functional Consultant

Experience: 10 - 12 years

Work Location: Chennai/Bangalore

Notice Period: Immediate to 15 days

Job Description: Salesforce Techno-Functional Consultant (AI & Data Cloud Expertise)

Position Overview:

We are seeking a highly skilled and motivated Salesforce Techno-Functional Consultant with deep expertise in Salesforce AI and Data Cloud, in addition to proficiency with Salesforce core clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.). The ideal candidate will possess a balanced mix of technical and functional capabilities, enabling them to design, implement, and optimize Salesforce solutions that meet complex business requirements. This role involves working closely with business stakeholders, technical teams, and cross-functional departments to deliver innovative and scalable Salesforce solutions.

Key Responsibilities:

• Salesforce Solution Design & Implementation:
• Collaborate with stakeholders to gather and analyze business requirements and translate them into functional and technical Salesforce solutions.
• Design and implement AI-driven use cases using Salesforce AI capabilities (Einstein, Agentforce, and predictive analytics).
• Integrate and manage Salesforce Data Cloud for unified data architecture, enhancing customer insights and analytics.
• AI & Data Cloud Expertise:
• Develop and deploy predictive and prescriptive AI models within Salesforce to support sales, service, and marketing workflows.
• Configure and optimize Data Cloud to unify customer data from multiple sources, ensuring real-time insights and actionable recommendations.
• Drive the adoption of AI features across the organization, including natural language processing, sentiment analysis, and advanced analytics.
• Drive the adoption of AI features across the organization, including natural language processing, sentiment analysis, and advanced analytics.
• Core Cloud Proficiency:
• Configure and customize Salesforce core clouds (Sales, Service, Marketing, etc.) to align with business needs.
• Stakeholder Collaboration:
• Act as a bridge between business users and technical teams, ensuring alignment and understanding of solution capabilities.
• Deliver workshops, training, and documentation to enable user adoption and effective utilization of Salesforce solutions.
• Continuous Improvement:
• Stay updated on the latest Salesforce releases, AI advancements, and Data Cloud innovations to provide forward-looking solutions.
• Identify and implement enhancements to improve system performance, scalability, and user experience.