Job Description

Senior Manager, Implementation

What you’ll need:

• 5+ years of related professional experience and 3+ years effectively managing and leading a team of direct reports
• Proficiency in Microsoft Windows, Microsoft Office and other web-based software tools; Salesforce or other CRM highly desired
• The ability to inspire and motivate a diverse team daily
• The ability to learn and assimilate new information quickly
• The ability to effectively manage, organize and prioritize multiple projects, including developing project objectives, prioritizing project responsibilities, delegating tasks, executing project deliverables, and tracking and measuring projects to successful completion
• The ability to plan and direct own activities with minimal management supervision
• The ability to foster valued customer relationships
• Good business judgment with a high level of attention to detail, excellent follow through and reliability
• Ability to drive results through your job competencies of decision-making, effective communication and process improvement
• Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results, instils trust, influence, strategic execution and talent development