Job Description
About the role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with new and existing customers. This is a position supporting enterprise and strategic accounts. If you are motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
This role is based in Mumbai.
Why should you want to work at Kong?
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year-over-year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
Great Place to Work Certified in 2020 & 2021
Kong employees exemplify our culture at our 2022 Sales Kickoff
2022 Forbes Cloud 100 Honoree
Building Great Products - Learn why the world's largest companies love our tech!
Kong Named a Leader in the 2023 Gartner Magic Quadrant
Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!
What you'll be doing:
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- Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
- Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/ requirement gathering to product reviews/ demos and into production.
- Lead and manage PoCs throughout the entire evaluation process.
- Work with the Customer Success team to enable new customers and establish revenue potential with existing customers.
- Support and enable partners to drive customer success and outcomes.
- Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts.
- Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc.
- Ability to travel as required.
- And any additional tasks required by the manager.
What you'll bring for success:
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- 10 years or more of industry experience in software and technology.
- 5 years or more of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company.
- Proven experience working with middleware, API management, integration, open-source technology and Kubernetes.
- Foundational knowledge and understanding of API Management and integration, Cloud computing trends, and open-source business models.
- Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
- Enthusiasm for working in a high-profile, fast-paced startup culture.