Job Description

• Bengaluru, Karnataka, India

About WorkSpan:

WorkSpan is the #1 partner ecosystem management platform. That is, we help companies connect and collaborate with their business partners on a live network with cross-company business applications to build, market, and sell together. Companies can securely exchange data with trusted partners and have real-time visibility and insights. Our customers are large technology enterprises including Microsoft, SAP, Accenture, Cisco, Dell, VMware etc.

The next era of growth is being driven by business interoperability. Cloud, genAI, solutions combining services and software- more and more, companies outpace their competition not just through building superior products, but by creating stronger partnerships, paths to market, and better business models for winning together. Cloud providers, service providers, tech partners and resellers are teaming up to win more deals together through co-selling.

WorkSpan is building the world’s largest, trusted co-selling network.

WorkSpan already has seven of the world’s ten largest partner ecosystems on our platform and $50B of customer pipeline under active management. AWS, Google, Microsoft, MongoDB,PagerDuty, Databricks and dozens of others trust WorkSpan to accelerate and amplify their ecosystem strategies. With a $30M series C and backing from world class investors Insight Partners, Mayfield, and M12, WorkSpan is poised to drive the future of B2B. Come be a part of it.

Join our team for the opportunity to:

• Own your results and make a tangible impact on the business
• Develop a deep understanding of GTM working closely with leadership across sales & marketing
• Work with driven, passionate people every day
• Be a part of an ambitious, supportive team on a mission

About the team :

We are looking for an Senior Program Manager to manage the product releases and projects who has the technical expertise to take on and provide technical program leadership to major projects. Your focus will be on program management, on behalf of Product and Engineering, including support to our SaaS customers and you will work closely with product management, design, engineering, DevSecOps and SRE teams to help our customers realise value from their investments through excellent execution of product and release launches, enablement of the field teams to help support the product capabilities, running the early adopter programs and go-live programs, timely resolution of issues, work with other groups to shape the features that align with the product roadmap and overall vision of the company.

Driven by a shared vision and a relentless pursuit of excellence, the Engineering Team at WorkSpan is poised to tackle the most complex challenges and deliver innovative solutions that propel our platform and our customers' success forward.

What You’ll Do:

• Manage product and support releases
• Work with Product Management, Design and Engineering teams to develop program and project plans for product releases including new product/capabilities launch to the field
• Review and refine the engineering delivery process – help the team to Innovate (Problem solving, delivering magic moments through our Products) with Excellence (focus on Quality)
• Prepare and present recommendations, reports, and findings from customer data all the way up to the executive level.
• Ability to work across cross-functional teams and lead with influence and not authority
• Develop and maintain the release schedule for the organization, considering business and operational needs.
• Define and manage the release process, including release documentation, guidelines, procedures and field enablement.
• Identify potential risks related to releases and develop mitigation strategies.

What We’re Looking For:

• Passion to solve customer problems: you are someone who gets energised by getting to work with a cross-functional team to address and resolve issues in real-time.
• Deep understanding of product engineering processes, specifically SaaS on public clouds.
• A high level of comfort working in a rapidly changing, fast-paced startup environment
• Ability to work with customers on behalf of Product and Engineering team, guide and shape their needs, address their product implementation, adoption and usage issues; bring them to the notice of the respective group and get them to closure.
• High technical competence, with a track record of past strong coding and individual technical accomplishments. Hands-on coding experience not mandatory.
• Passion and ability to listen, influence and work with people. Ability to rapidly establish credibility, build close working relationships, motivate and energize your colleagues and stakeholders
• Should have working (admin level) experience with software engineering tools like JIRA, Confluence, git/bitbucket.
• Outstanding analytical and problem-solving skills
• Excellent judgment and decision-making skills
• 6+ years of software product engineering experience
• 2+ years of program / Product management experience
• Bachelor or Master's degree in Computer Science.

What We Do and Value

• WorkSpan is the first-ever Ecosystem Cloud - an online platform where companies are working together to build with, market-with, and sell with all of their ecosystem partners on a single, secure, connected network.
• We’ve had incredible growth in the last couple of years with over 200 companies on the network and customers like SAP, Microsoft, Accenture, Capgemini, Cisco, Red Hat, VMware, etc…
• The working atmosphere at WorkSpan is always positive and collaborative.
• We share information openly and broadly because we believe the best way to empower each other is to actively build trust with transparent, honest, and free-flowing communication.
• We are flexible in our opinions and always open to new ideas.
• We innovate continuously, with a focus on long-term success.
• WorkSpan is an equal opportunity employer. We know it takes people with different ideas, strengths, backgrounds, cultures, weaknesses, opinions, and interests to make our company succeed. We celebrate our differences and are lucky to have teammates all over the world.