Job Description

Who We Are:

We are a seed stage startup, solving tough Conversational AI problems for $500Bn+ industry. Our mission is to help businesses scale by harnessing the power of AI in business conversations. We have enterprise customers that are loving our solution and we are moving at a breakneck speed to enhance our product and ship it to a larger audience. Our team has a track record of building Cognitive AI (speech and NLP) products, unique AI models (including multiple patents), leading strong teams at top tech companies and creating multi-million $ businesses.

Position Summary:

IT Program Manager at ConverzAI will be instrumental in driving the development and execution of our core product initiatives. You will oversee project timelines, manage resources, and ensure that all deliverables meet the highest standards of quality. Your role will involve close collaboration with cross-functional teams to deliver scalable conversational speech bots, extend our Big Data capabilities, and implement analytics pipelines that unlock deep insights for our enterprise clients.

Key Responsibilities:

• Maintain comprehensive product roadmap that aligns with our vision and business objectives. Communicate product vision, progress, and impact to internal teams.
• Lead project planning sessions to identify project scope, objectives, and deliverables.
• Coordinate with internal resources and third parties for flawless execution of projects.
• Ensure resource availability and allocation, managing changes in project scope, schedule, and costs.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed, managing the relationship with the client and stakeholders.
• Perform risk management to minimize project risks, establishing and maintaining relationships with third parties/vendors.
• Perform data analysis (root cause deep dives, correlations, regressions, simulations, and optimization) to identify different opportunities to reduce process gaps.
• Create and maintain comprehensive project documentation.

Qualifications:

• MBA along with 3 to 8 years of experience in product/service/project/program management or software development building software/SaaS products. Bachelor's Degree in Computer Science is a plus.
• Understanding or hands-on experience in software development and web technologies is must have.
• Experience managing end to end projects in high growth environments.
• Excellent client-facing and internal communication skills.
• Strong working knowledge of Microsoft Office, project management tools like Azure DevOps, JIRA, MS Project, Asana, or Trello.
• PMP, Agile certification or Scrum Master certification.

ConverzAI is an Equal Opportunity Employer and we value diversity in the company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status or any other basis forbidden under federal, state, or local law.